Refund policy

FREE RETURNS & REFUNDS!

Returns:
Riptide Armory offers a satisfaction guarantee on all products! All items returned within 30 days of purchase will be refunded in full. All items must be unused and in original condition of purchase, see below for product return details. All items returned outside of 30 days of purchase may be subject to exchange or store credit only.

Refunds:Once completed, we will contact you with a return label and information on how to process the return. Once the order is received and inspected, the return is then processed through our system (3-5 business days). Credit card refunds typically will show anywhere from 3-7 business days after processing. However, time is dependent on each customer’s financial institution. If your item fails to meet our return criteria, we will contact you with your options to proceed. Any taxes charged will be refunded in accordance with state laws.

Submit a return request

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

  1. Log in to your account:
    1. In the Email field, enter your email address, and then click Continue.
    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
    3. Go back to the online store, and then enter a six-digit verification code.
  2. Click the order that you want to submit the return for.
  3. If your order has more than one item, then select the items that you want to return.
  4. Select a return reason and add a note for the store.
  5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.